Monday, September 21, 2009

Payment Mode with Gmarket, Combined Shipping Information

There's always a lot of issues going on when I joined Gmarket... I tried to find the information by myself first before seeking help from others.

My Suggestion is

READ the Information on "Customer Service" @ Gmarket. Help yourself first by doing the reading. Compared to other buyers who have problem with English, I think we have no excuse not to read the FAQ.

Sometimes I see those lazy people going around posting elsewhere that 'its tough' to order from Gmarket. The problem is, they dont like to do their homework. They like people to spoonfeed them from the basic onwards! If they dont want to help themselves, dont expect others to help them.

I am not going to cover Credit card issues. Its clearly stated under the Customer Service section. No Spoonfeeding.

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G Account aka Cash Balance

There's this Qn going on my mind abt Cash Balance... how do I get my $ out of Cash Balance.

Cash Balance is there when I have excess shipping charges (charged but refunded) to the account.


We can use the $ in the Cash Balance for paying for our orders. However, you have to take note that it works only when....

1- Order amount Including Local and Overeas shipping charges is *less* than Cash Balance.
**You cannot pay with Cash Balances & Credit Card or Paypal

So in this case, all you can do is

1-Buy Gift Vr for yrself and deposit into Cash Balance (G account) <== Update : It seem to me that this can only be purchased by locals. I cannot buy 1 for myself. The Paypal, Credit card option is not available. Only Cash Balance. So the only way is to ask friend to buy and send u VR etc. from their Cash Balance

OR

2-Slowly accumulate yr $$$ to a big amt and then place an order

3-Find sellers that give a realistic weight of the items. ie I have purchased stickers from seller stating that 1 sticker pack (6pieces) = 1kg.... 1kg a bit impossible right

However this is good if u want to quickly accumulate yr Cash Balance

4-Split yr Order. For my case, I will split into 2 orders like what I have done earlier. ie, Placed one order using 106000Won for 1st Order in Cash Balance, place another order using Credit card. Then combine this 2 orders.

Besides this, I think we have no way to refund the $ out from Gaccount unless we have Bank Account in Korea. If this is wrong, pls let me know.

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Gift Certificate....

I have deposited my 50,000Won Gift Certificate to my Cash Balance & the amt of 50,000Won has been deposited after the transaction. No delays etc.




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Payment with G Account (Cash Balance)

For the 1st Order, I pay with my Gaccount (Cash Balance) $$$ > 100000Won. I select "G Account Cash Balance"




Payment Bank is Gaccount (Cash Balance)

The next msg said "Please pay the follow amount within 5days" >100000Won


I just clicked "Confirm"

Next, I go to see my Cash Balance and I see that the amount has been deducted directly from my Cash Balance




Then I placed another Order #2 with my Credit Card. In this case, select Foreign Card: CreditCard issued outside of Korea and select MASTER or VISA and click Pay


ps I am using CC instead of Paypal. I have Paypal account but I prefer to just stick to CC.



Note that its stated that : Payment will be made by USD.

There's USD amt and Korean Won amount. Do your maths and you will be able to find out how much $ you actually paid. For my case, I realised that if they charged by Korean Won, I will pay lesser than paying with USD. Right now Korean Won is going strong to USD but still rather weak to my home currency. THis simply sucks. A different of abt Local currency SGD$7


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Combine Shipping


Go to Shopping List... click "Overseas Order" and you will see this...





Ensure that


1-You have items thats under the status of On Request, Partial in Delivery, On Delivery. As long as *not* all the items are "Delivered", you will be able to combine them successfully.

However pls note that you shouldnt combine order when all yr order are "Delivered" or some under the status of "On Delivery" for a few days and might reach the HQ anytime.


Give some allowance in case the update are not done promptly and you end up with 2 boxes of shipment.

In my case, I have 2 Order No#1 and #2. Noticed that there's a box under the "Shipment". Click the corresponding boxes






Scroll down and Click "Request Combined Shipment"




Then you get this information..........

You should know what to click.

And this is the msg u should see....



I have noticed that in my case, for eg, Shipment no 123 and Shipment 125 has been combined for Order no#1 and #2 respectively. The combined shipping no. will be Shipment no 123.

If you do yr homework, you will read that we can only combine 2 shipments together. but that leave me wondering if I can place another order#3 and combine with my *new* Shipment no 123 (already combined with Order no#1 and #2).

So I went to kar jiao the Customer service.. and i get some replies that I dont understand. Nonetheless, I decided to check around and realised that, I SHOULDNT have even bother them! Wapiang............. booohoooo

Why?

Under the Shopping List, combine shipping,

I realised that *ALL* of those that I have combined order before (i combined a lot of orders prior to this too), do not have any boxes next to the Shipment no#!!!

So there is NO WAY you can add another order#3 and combine with the 1st Combined Order.

So now, I have no choice but to place my 3rd Order under new SHipment no. after this current amout shopping charges are transferred back to my account.

Why do I missed that then..... well I am in a hurry to place my 2nd order as my 1st order sellers ship the items VERY FAST out! One of them reached the next day! So i must quickly submit to 'catch' them on the same shipment back.

6 comments:

  1. hi..discovered ur blog from gmarket site..just wondering, since u shopped in gmarket previously may i know whether gmarket send ur items directly to ur house or post office ? yesasia send those purchased items directly to my house..just wondering how's gmarket send their items..thx in advance...

    ReplyDelete
  2. Hi,

    They ship via EMS Korea and its fast. Whatever address u put on the Shipping address will be the address they ship to directly.

    So far, all overseas shipments will be send by Singpost or Speedpost(except DHL, Fedex etc) and delivered to the door step. EMS is shipped by Speedpost. However, if u miss the delivery, they will leave a note for u to re-arrange or self pick up from my registered mail experience.

    So far didnt miss any Gmarket delivery because I ship directly to office.

    ReplyDelete
  3. Hi, i get to yr site from Gmarket link. This is really useful information! Thanks for going this topic.

    ReplyDelete
  4. thank you, you totally help me with pictures tutorial... :3

    ReplyDelete
  5. Thanks for dropping by to leave me a thankyou note. Feels good that its useful for other users :)

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  6. Hello I want to ask :) if we combine shipping, will the gmarket just use the first order we placed to be declared for the tax, or it's total all of the order we placed (include all the things we ordering)? Thank you

    ReplyDelete